Frequently asked questions

StatementRadar is a web-based bank statement analyzer that turns PDF, CSV, XLS and XLSX statements into cash-flow summaries, spending categories, merchant insights, recurring-payment detection, AI explanations and professional PDF reports.

It is designed for individuals, freelancers, professionals and budget planners who want to understand income, spending, savings and recurring transactions without manually reviewing every statement row.

No. StatementRadar works in a modern browser.

Yes. The Free Analyzer supports CSV, XLS and XLSX statements and provides essential analytics without Gemini AI or paid API usage.

The Free Analyzer supports CSV, XLS and XLSX. Paid AI analysis supports PDF, CSV, XLS and XLSX up to the configured upload limit.

Yes. PDF upload is available with the one-time AI Financial Report and Premium plans.

Password-protected files may fail. Remove the password locally before uploading and never send the password to support.

Possible causes include unsupported layouts, scanned image-only PDFs, password protection, corrupted files, missing transaction columns, unusual date formats, large files or temporary AI limits.

StatementRadar attempts to detect the statement currency. Always verify the detected currency and totals against the original document.

The Free Analyzer is designed to process compatible CSV and Excel files locally in the browser. It does not use Gemini AI and does not intentionally upload the statement to StatementRadar.

It includes automatic column detection, currency detection, income, spending, net cash flow, savings rate, categories, charts, largest expense, average spending, transaction search and basic insights.

PDF upload, AI insights, AI chat, saved history, multi-statement comparison and professional PDF downloads are not included.

It includes one complete AI analysis, PDF and spreadsheet upload, transaction categorization, dashboards, recurring-payment and fee detection, merchant analytics, AI statement chat, a professional PDF report and saved access for 30 days.

The current listed price is $14.99 one-time. Paddle may display local currency and applicable taxes at checkout.

No. One purchase provides one paid analysis credit.

Yes. Paid reports include AI statement chat based on the saved analysis data.

The current retention period is up to 30 days.

Premium includes everything in the AI Financial Report, up to 75 AI analyses per month, saved history for up to 365 days, comparison of 2 to 12 completed analyses, PDF downloads and priority support.

The current listed prices are $29 per month or $279 per year.

Yes. Cancel through the Billing Center or Paddle customer portal. Cancellation normally stops future renewal while access remains until the end of the paid period.

Yes. Premium users can compare 2 to 12 completed Premium analyses.

New Premium analyses become unavailable until the allowance resets.

Paddle handles checkout, payment methods, receipts, applicable taxes and subscription management as Merchant of Record.

No. Complete card details are handled by Paddle.

Paddle may localize pricing based on country and checkout details.

Logged-in users can open the Billing Center to review purchases, subscriptions and customer portal actions.

Refunds are reviewed under the StatementRadar Refund Policy, Paddle buyer terms, product usage and applicable consumer law.

StatementRadar uses HTTPS, authenticated access, prepared database statements, protected server-side credentials, private storage controls and verified Paddle webhooks.

Paid AI analysis sends relevant statement content through the configured Gemini API workflow. Review the Privacy Policy for details.

Remove unnecessary sensitive identifiers where practical. Never upload passwords, PINs, OTPs or unrelated confidential documents.

Use available account controls to delete reports you no longer need. Retention periods may also remove reports automatically.

Use the Contact page and select Security, or email support@statementradar.com with the subject Security Report.

No. AI may miss transactions, duplicate entries, misread dates, choose the wrong currency or misclassify merchants. Verify important results against the original statement.

No. It is an informational estimate, not a credit score or lending decision.

No. StatementRadar provides informational analytics and not financial, tax, legal, credit, accounting or investment advice.

Do not use StatementRadar as the sole record for tax filing, bookkeeping, lending, underwriting, legal evidence or regulatory reporting.

An account is required for purchases, saved reports, Premium access, billing and history.

Use the Forgot Password page and follow the instructions sent to your registered email.

Use the Contact page or email support@statementradar.com.

Include the page URL, file type, approximate file size, exact error, browser and reproduction steps. Do not send passwords, complete card details or unredacted statements.